Privacy Policy

Last Updated: August 4, 2026

Ankeny Radon Pro, LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage our radon testing and mitigation services.

1. Information We Collect

We collect information you provide directly to us when requesting a quote, scheduling a service, or communicating with us. This information may include:

Contact Information: Name, email address, phone number, and mailing address.

Property Information: Service location address, foundation details, and home accessibility details necessary to perform radon testing or mitigation system installation.

Communication Data: Messages, inquiries, or notes submitted through our website forms or booking widgets.

2. How We Use Your Information

We use the information we collect to:

Provide, schedule, and perform continuous radon monitoring and active radon mitigation services.

Process requests for estimates, inspection reports, and service appointments.

Send transaction confirmations, service reminders, and customer support communications.

Maintain internal business records and comply with state and environmental safety standards.

3. SMS and Mobile Messaging Terms (A2P 10DLC Compliance)

By providing your phone number and opting in to receive SMS messages from Ankeny Radon Pro, LLC, you consent to receive transactional text messages (such as appointment confirmations, service updates, and scheduling notifications).

No Mobile Information Sharing: Mobile information and phone numbers collected for text messaging will not be shared, sold, rented, or leased to third parties or affiliates for marketing or promotional purposes.

Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any message.

Help: Reply HELP for assistance or contact us at [email protected].

Message and data rates may apply depending on your cellular provider. Message frequency varies based on active appointments and requests.

4. How We Share Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

Service Providers: With trusted third-party technology providers (such as software platforms used for scheduling or CRM management) who assist us in operating our business, under strict confidentiality obligations.

Legal Requirements: If required by law, regulation, search warrant, subpoena, or court order to protect our rights or the safety of our clients.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights & Choices

You may request to update, correct, or delete your personal contact details at any time by reaching out to us directly.

7. Contact Us

If you have questions regarding this Privacy Policy or our data practices, please contact us:

Ankeny Radon Pro, LLC

Ankeny, IA

Email: [email protected]